ABOUT
ARROW OFF-ROAD
As a globally recognized supplier of machining, fabrication, forging, and casting solutions, Arrow Off-Road provides OEM customers with innovative results. Creating meaningful partnerships with our customers that drive customized solutions, superior quality, and organic growth is our goal at Arrow.
Our integrated partnerships allow us to support every phase of the project from conception to final delivery. Arrow is the only metal fabrication supplier our customers will ever need.
A note from
OUR PRESIDENT
“In business, maintaining a consistent tradition of excellence is one of the hallmarks of enduring success. Ensuring that we deliver quality solutions with exceptional customer service is part of the tradition that has propelled our business forward from its inception in 1923. As we enter our second century, we’ll continue respecting our legacy to preserve our industry’s sustainability over the decades ahead.”
- Michael Ritchie, President
Arrow Off-Road
OUR STORY
Arrow Off-Road’s story started in 1923 – and we continue to build that legacy
Companies that have been around for over 100 years must be doing something right. At Arrow Off-Road, our forefathers had the wisdom to adapt to market changes, the vision to embrace new technology, the integrity to create lasting partnerships, and an undying loyalty to their people, customers, suppliers and communities. Their forward-thinking approach to business resulted in Arrow Off-Road being globally recognized as a leader in the various markets we are proud to serve.
Since 1923, we’ve seen positive organic growth and an unwavering commitment to the values that resulted in our ongoing success.
Since our inception, the world has changed, but our commitment to our core ideals never has.
OUR LEADERSHIP TEAM
Michael Ritchie
President and CEO
Arrow Group
PAM MCARTHUR
Chief People and Culture Officer,
Arrow Group
SHAWNA LEIGHTON
Chief Financial Officer,
Arrow Group
AARON HENDERSON
Vice President, Business Development, Arrow Off-Road
Keith Zehr
Senior Advisor,
Arrow Off-Road Business Development
CATRIONA COLLERAN
VICE PRESIDENT OF OPERATIONS, ARROW OFF-ROAD
DRIVEN BY
THE BEST TALENT
Our entire team is dedicated to exceeding your expectations in product quality and customer service throughout the lifecycle of the project – and beyond
Arrow Off-Road understands that our greatest asset is our people. That’s why we only recruit the best and brightest, ensuring they have professional and skill-based advancement opportunities.
Arrow promotes an inclusive work environment that fosters pride with each new project built.
OUR ROLE
BUILDING BETTER COMMUNITIES
Taking the first steps for a brighter tomorrow
Arrow Off-Road collaborates with local non-profit partners to build more inclusive communities where everyone has an opportunity to participate and succeed. We also encourage our team members to volunteer with local initiatives to create a legacy of giving right in their own community.
Our goal is to make a lasting impact where everyone benefits today and in the future.
PARTNERSHIPS THAT DRIVE EXCELLENCE
Achieving optimal results through collaboration
Arrow Off-Road provides more than custom metal fabrication to OEMs in agriculture, construction, defense, energy, forestry, heavy truck, material handling, mining, and rail. We also build trusted partnerships with our customers, forming close collaborative processes as extensions of their business to learn about their needs, overcome design challenges, and deliver to-spec products that prioritize quality, reliability, and performance.
Our goal is to help create positive organic growth for our customers through long-lasting relationships and exceptional solutions that cover every aspect of the design and fabrication process.
THE ARROW VALUE DIFFERENCE
Our unique value differences help Arrow Off-Road stand apart from our competitors in product quality, scalability, and customer service.
INITIAL PROJECT
DISCOVERY
We undertake a fully collaborative cross-functional review of your project to minimize project cost, lead times, risk, and waste, and maximize customer value
UNPARALLELED
INDUSTRY EXPERTISE
Our sales and technical experts are among the most knowledgeable in their field, ensuring your team gets the attentive and experienced support required for every projec
DEEP ENGINEERING
EXPERTISE
Arrow’s professional engineers and certified engineering technologists ensure that even the most complex metalworking projects are designed for seamlessly efficient manufacturability, cost and functionality.
HIGHLY-TRAINED
TECHNICAL EXPERTS
We ensure our team of passionate, highly-skilled experts are continually updating their skills, allowing them to meet your needs for high-value, high-quality fabricated products
EXCEPTIONAL
PRODUCT QUALITY
Our wide variety of current quality certifications enable our team to carry out comprehensive testing and quality control programs at each of our facilities, ensuring consistently superior results every time
UNLIMITED
SCALABILITY
With over 450,000 sq. ft of manufacturing space across five facilities in two countries, Arrow Off-Road has the capacity to fulfill your metalworking requirements with unparalleled speed, agility, and accuracy
ACCESS PARTNER
SERVICES
Arrow Off-Road’s integrated partnerships allow you access to automotive component, off-road machined castings and fabrications, or engineered product solutions and services for virtually every industry and application
A SHARP FOCUS
ON YOUR NEEDS
We’ll prioritize your needs and requirements throughout the project lifecycle, keeping you engaged to ensure that our machined castings, components, fabrications, and assemblies are delivered to your complete satisfaction
Certifications
- ISO9001:2015 (China and Guelph)
- ISO14001:2015 (China and Guelph)
- Controlled Goods Certified (Guelph, Woodstock, Cambridge, Stratford)
- CWB CSA Standard W47.1 (Woodstock)
OUR ARROW FAMILY
OF COMPANIES
ARROW MACHINE AND FABRICATION GROUP
Arrow Machine and Fabrication Group is an engineering-focused solution provider. We head up a family of world-class metal manufacturing and fabrication companies, creating global strategic growth opportunities through our vertically integrated supply chain.
Our companies serve globally-branded automotive, industrial, defense, engineered products, heavy truck, and off-road equipment companies. We sell our products direct to the end customers, not to distributors or resellers, to build strong long-term relationships built on quality and trust.
ARROW AUTOMOTIVE
Providing high-volume precision-machined and fabricated parts to leading Tier 1 manufacturers of steering, powertrain, and exhaust assemblies, operating out of four facilities in the United States.
ARROW ENGINEERED PRODUCTS
Delivering top-quality design, engineering, and customized steel products to global OEMs from three facilities in Canada, built to exact specifications by our team of skilled fabrication professionals.
OUR COMMITMENT TO
Sustainability
Working together for a better future
Arrow Engineered Products is the 4th Canadian company to achieve ISO 50001 certification, which has helped us integrate energy management into our overall efforts and make more informed decisions on how we consume and use energy. Arrow Engineered Products is also the first manufacturer in the Waterloo region to deliver on this promise by cutting our annual CO2 emissions by 75 percent, while expanding our business space by 146 percent.
These are the kinds of results that make Arrow a trailblazer in environmental sustainability, and work continues toward being completely carbon neutral.
